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    eBay Outlets … when 3 out of 5 is very bad!

    By DBL | April 30, 2011

    While perusing through the eBay Fashion Outlet Stores to feed my other addiction that is black boots,  I was not surprised to see the usual ‘Refund less original P&P cost’ statements that make my blood boil.

    I picked five random eBay Fashion Outlet stores for various items and three of five of these had the above statement or words to the effect  in their returns policy.

    Further to my previous post on illegal seller terms:

    Business Sellers you must refund original postage costs to your customers. Short guide for business to the Distance Selling Regulations please note page 10 on returns please.

    The BBC reported in an article from 2010 that top UK High street Stores were breaking the refund rules for online deliveries.

    Outlets, shame on you  🙁

    Topics: Anorak Selling Tips, eBay, General Observations | No Comments »